Job Detail
PRIMARY OBJECTIVES: To manage and maintain the software changes to the retail systems (both corporate and in-store) to ensure efficient and effective retail operations. Coordinate and maintain resources to ensure a proper work flow for retail operations while maximizing efficiencies and effectiveness, when available, by communicating to managers, supervisors and network and pc analysts.
MAJOR AREAS OF RESPONSIBILITY: 1. Works closely with business champions to analyze business needs and develop and implement the written specifications for all retail systems enhancements.
2. Designs and revises system specifications and programs technical solutions for retail system software.
3. Collaborates, develops and implements solutions to continually improve retail operations.
4. Works closely with the Retail Systems Manager to manage and maintain relationships with retail system software vendors.
5. Trains end-users, responds to their questions and brings user problems to resolution.
6. Reviews software enhancements (either written internally or externally) to ensure changes are properly tested and meet the stated requirements before the enhancement is implemented. Assists with system, testing and programming language questions as required.
7. Develops, maintains and updates system auditing procedures to protect data integrity and reliability.
8. Evaluates, identifies and recommends improvements in data processing operations and services as appropriate.
8. Provides on-call, after-hours support on a rotating basis.
9. Keeps manager informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a coordinated work effort and team approach.
10. Performs related work as apparent or assigned.
QUALIFICATIONS FOR ENTRY: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school education or equivalent, plus 1-3 years of training in computer programming or related area.
• 1-3 years of related programming experience.
• Complete knowledge of hardware and program language.
• Must possess strong organizational skills and attention to detail.
• Solid experience in system design and analysis.
• Thorough knowledge of Company policies and procedures as they relate to programming.
• Demonstrated ability to keep up-to-date on new software/hardware technology and other advancements relating to the state of the art.
• Demonstrated ability to effectively develop, write and test programs.
• Ability to effectively work with operators, end users and others.
• Experience with AS/400 (iSeries) Application Development Skills: RPG 400, RPG ILE, CL, SQL, Lotus Notes Development, Trusted Link ED, PHP and Java Script. SAS, Encore POS system, Aldon BRMS, ROBOT and Hawkey experience preferred.
• Ability to communicate effectively, both orally and in writing, with a wide variety of customers, Company personnel, and others.
Debra Mayek952-841-9510 ext. 2debra@involveit.comContact UsSubmit Resume