Job Detail
Stable mid sized company embarking on new projects.
The Lead Network Systems Engineer is responsible for driving implementation and supporting projects and activities for network and telephony infrastructure. The Lead Network Systems Engineer provides work direction and mentoring for network and telephony team members and collaborates with technology architects, operations staff, and business leads to ensure implementation and support of strategic solutions. The areas of focus for this role include all aspects of network and telephony infrastructure, including implementation, process development, technology integration, and strategic planning. This role also drives the development of policies and procedures that are consistent with company goals, industry best practices, and regulatory requirements.
Major Duties • Accountable for the installation and configuration of system devices and corresponding software, including working with other lead and system engineers to implement Enterprise architectures and systems that utilize industry best practices.
• Accountable for developing standards and processes for system management. This includes leading the effort to implement redundant systems, policies, and procedures for disaster recovery to ensure effective protection and integrity of network and telephony infrastructure platforms.
• Drives tasks necessary to fulfill service level agreements with end-users regarding system allocations, performance, limitations, security, and availability.
• Works with the Senior Systems Engineer(s) to incorporate changes to the standard change control, incident response, and testing processes. This also includes: anticipating, mitigating, identifying, responding to, and resolving issues with network infrastructure devices.
• Accountable for monitoring, analyzing, and predicting trends for system equipment performance, capacity, and availability to recommend enhancements to the network infrastructure and supporting processes.
• Clearly communicates at all levels of the organization; drives the development of system procedures and network access policies.
Critical Competencies Communication: Builds positive relationships and uses tact in sensitive situations. Listens well to various points of view and relates well to others at all levels. Understands the importance of relationships to ensure team success. Demonstrates compassion and understanding and open to other view points in the interest of achieving best possible outcomes.
Self-Management: Ability to prioritize time and tasks with little direction in order to complete work on schedule. Organized and efficient with ability to bring order to complex and competing demands.
Action Orientation: Takes initiative and action with a drive to achieve and be successful. Seeks out challenging situations. Encourages others with positive and energetic support and enthusiasm.
Technical Expertise: Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.
Decision Making: Makes quality decisions in a timely manner based on current information/data and experience. Communicates decisions quickly and effectively to affected parties internally and externally.
Results Focused: Creates visibility for management and other stakeholders around progress toward key milestones. Contingency plans to anticipate barriers or problems. Provides the necessary focus to accomplish tasks and puts in the necessary effort to ensure the job gets done on time. Pushes through challenges and obstacles to achieve results.
Project Management: Creates project plans that organize and align systems team efforts and that anticipate resources necessary to accomplish the project plan. Provides tasks, milestones and clear direction to systems engineers assigned to projects. Works effectively with the executive project management office and across IT and business functions and departments.
Qualifications: • Bachelor's Degree in Computer Science, Management Information Sciences, Mathematics, Engineering, Business, or area of functional responsibility preferred, or a combination of equivalent education and experience.
• 8-10 years of working technical experience with designing, building, installing, configuring, and supporting telephony and network infrastructure.
• Expert understanding of architecture design techniques, theories, principles, and practices.
• Ability to present ideas in business-friendly and user-friendly language to all levels of management and staff.
• Previous leadership in network infrastructure architecture and design initiatives.
• Ability to effectively prioritize, delegate and execute tasks in a high-pressure environment.
• Excellent written and verbal communication skills.
• Hands on configuring, troubleshooting, monitoring, and optimizing complex network components.
• Understanding advanced concepts and interrelations of topologies and protocols in the OSI model.
• Experience with the following...
Cisco routing and switching
Cisco Nexus
BGP, EIGRP, HSRP, OSPF
Security best practices
Firewalls and F5 load balancing
LAN / WAN / MAN technologies
Wireless
QoS
Voice / VOIP, SIP, H.323
VPN
Video
WAN caching and acceleration technologies
Preferred Qualifications:
• Certifications such asCCNP, CCDP, CCIE, GSEC, CISSP.
• Highly self-motivated and directed, with keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.
• Proven analytical and problem-solving abilities.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Experience with SOX, HIPAA and PCI standards.
Terry Bonertz952-841-9510 ext.1terry@involveit.comContact UsSubmit Resume