Job Detail
SUMMARY: Reporting to the CFO Senior IT Manager, the IT Manager is responsible for analyzing and directing Information Technology related activities of the organization based in the United States. This position is accountable for ensuring continuity of computer and technical services for users through planning, technical leadership and project coordination. Conducts business in accordance with company practices & policies and in all aspects of the job, functions in an accurate and efficient manner.
RESPONSIBILITIES AND DUTIES:• Designs, implements and operates communications and networking capabilities including computer infrastructure (Engineering, Operations and Business Systems), electronic data process, telephone, video conferencing, facsimile, etc. Minimizes variability between functions and locations in order to achieve maximum user effectiveness.
• Responsible for troubleshooting user issues with SAP business system. Develop and test new programs, test changes to software and train users to use SAP applications more effectively.
• Selects or recommends IT hardware and software. Manages maintenance agreements and software upgrades.
• Develops software systems support including software enhancements, help desk, production support and software training on universal business application software.
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
• Is accountable for defining resource needs and works within budget and staffing parameters to accomplish objectives for area of responsibility.
• Minimizes data duplication between various IT system segments (Engineering, Operations, and business systems) by enhancing simple, across platform access to data.
• Defines, designs and implements the data bank(s) infrastructure to support IT vision.
• Organizes and prioritizes work assignments to complete assignments/tasks on time, with quality and has the ability to anticipate problem areas in advance. Applies creative approaches and ideas to solve problems maximizing effective use of appropriate resources.
• Stay abreast of the latest developments in technology and remain highly technically competent at all levels of data processing while striving for enhanced user productivity through implementation of new software technology, where applicable, and the implementation of policies that more effectively utilize IT resources.
QUALIFICATIONS: Education: University Degree in Computer Sciences from an accredited college or university or a Certificate in Management from an accredited college combined with 5-7 years of experience within the company’s Information Technology department.
Experience: 2-3 years of Management or Supervisory experience in an Information
Technology environment. Experience with mergers and acquisitions. International operations exposure.
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